MEDICAL AID

We charge Medical Aid rates. The rate for each tariff code is set out by your medical aid. Each medical aid is different. The cost of treatment is determined by the tariff codes for the modalities used to treat your condition.

We are registered with most medical aids and where possible manage the claim process on your behalf. You are, however, still personally responsible for payment.

MEDICAL AID PATIENTS

• Membership is a personal contract between the member and the medical aid.
• In the event of the medical aid not covering the full amount within 2 months, you will be held liable for any amount billed that your medical aid does not cover.
• Should authorisation for physiotherapy treatment be necessary, it remains the responsibility of the member to obtain authorisation and supply the correct authorisation number to the practice.

PRIVATE PATIENTS

Private patients are required to settle their accounts after receiving treatment.
Payment options: Cash, Credit card or EFT.
(We regret no Diners Club or American Express cards)

CANCELLATION POLICY

Appointments must be cancelled at least 2 hours prior to your appointment.
Full fees may be charged if a patient fails to cancel their appointment 2 hours in advance.